Dear Valued Customer,
We want to assure you that the Euclid® Medical Products team takes the health and wellbeing of our customers and associates very seriously. Like you, we’re closely monitoring the quickly developing effects of the Coronavirus (COVID-19) pandemic.
We wanted to take this opportunity to reach out to you to let you know how Euclid® Medical Products is addressing this and ensure you that as always, we’re committed to being responsive to your needs.
We are taking the following measures to ensure we meet customer needs while doing our part to keep you, our employees and our communities safe.
Our supply team is working closely with our suppliers to identify any potential risk to our supply chain. Currently we are not experiencing any consumables or part shortages. We will notify you immediately if the situation changes or we expect changes in our lead times.
Our team members are prepared and well equipped to provide you with on-going technical support. Our support team is available from 8:00 am to 4:30 pm EST at 800-727-2543 or firstname.lastname@example.org
Field Service Support
Our field service team will remain available to handle any needs requiring a field service visit pending your approval.
We will send updated communications if any changes to operations or support occur.
We value you as our customer and truly appreciate the trust that you place in our team and our company. As your partner, we will work to minimize any impact to your business.
Business Unit Director
Euclid® Medical Products